Dr. Michelle J Massa De Sanctis only uses information about you that has been voluntarily provided by you. We follow CAN-SPAM policies strictly, to the extent that names and emails added to our database, they are entered only by the user. You have a right at any time to unsubscribe and delete your information from our database.
We prefer that all users update their own and manage their own subscription as that means the only person who is in control of it is the user themselves.
As a visitor, you can browse our website to find out more about our website, using free tools and reading the content. You are not required to provide us with any Personally Identifiable Information as a Visitor or User.
HOW WE OBTAIN AND USE PERSONALLY IDENTIFIABLE INFORMATION
You control the type and amount of information while visiting or interacting with this Website. We may process certain types of personal data about you when you interact with us. We collect information from you by your interaction with our Website, this can come from filling out surveys, contact forms, purchase forms, using the search feature, subscribing or purchasing activities on the Website.
The Website may collect personal data, as provided by you during interactions on the Website and may include the following:
Identity data: Your name, username, date of birth
Contact Data: Billing address, shipping address, email address, phone numbers
Financial Data: Your credit card details
Transaction Data: Details regarding current or past purchases.
Technical Data: This may include your username, login details, your IP address, browser type, how your name was entered into our database, and the technology or point of access used by you to access our Website or information.
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
How We Use Your Information
We use the information we receive from you as follows:
Customizing Our Website
We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
Register You as a Customer
We use Personally Identifiable information you provide us to deliver products and services, process your payments, and register you as a customer.
Sharing Information with Affiliates and Other Third Parties
We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
The following third parties may have access to your Personally Identifiable Information:
Infusionsoft (CRM, ecommerce, email subscription broadcasts)
Google Analytics (website traffic)
PayPal (payment processing)
Stripe (payment processing)
LeadPages (opt-in boxes)
ThriveCart (order processing, ecommerce)
We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service. At no time is your Personally Identifiable Information included in such data aggregations.
Legally Required Releases of Information
We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Dr. Michelle J Massa De Sanctis, our Users, employees, and affiliates.
By using this website, you authorize us to transfer and store your information in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in the United States may not be the same as in your home country.
You will receive marketing communications from us if you have:
Requested information from us or purchased goods or services from us; or
Provided us with your details when opting into our free courses, resources, surveys or the like; and
in each case, you have not opted out of our list.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at or by using our contact form at any time. We prefer that users unsubscribe themselves so that they remain in control of their account.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Customer data is stored for a reasonable time (5+ years) as a necessity to keep accurate records of accounting, tax, and customer needs. The exact data retention period varies based on the system storing the information, the date of the user’s last activity or interaction with the company, and whether or not the information relates to a current or past customer.
LINKS TO OTHER WEBSITES
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
OUR EMAIL POLICIES
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, nor ever have, and will not disclose your email address to any third parties except as allowed for the processing of your request, such as purchase, participation in a survey, request for download, ebook, subscription, etc.
We will maintain the information you send via e-mail in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages also contain concise information and a clear unsubscribe link to remove yourself from our mailing list so that you receive no further e-mail communication from us.
At all times, and on all communications, our emails provide users the opportunity to opt-out of receiving communications from us and our partners clicking the unsubscribe button located at the bottom of any e-mail they receive from us at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link that is at the bottom of each e-mail sent.
HOW AND WHY WE COLLECT INFORMATION
The Company collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free weekly email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send.
If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to us or use the contact form on the contact page that is located at the bottom of every page on the Website.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information. From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
DISCLOSURE OF YOUR INFORMATION
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.
HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
We require only the information that is reasonably required to enter into a contract with you and that you have provided to us with your permission.
If you wish to exercise your “right to be forgotten” and have all Personally Identifiable Information deleted, please email us directly with your request:
Dr. Michelle J Massa De Sanctis PO Box 373 Diablo, CA 92428